This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Appropriate external agencies

Appropriate forms and recording requirements

Appropriate information sources

Own and others responsibilities

Relevant localstatefederal legislation

Relevant practicespecific health terminology

Relevant workplace guidelines

Essential skills

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Apply basic research skills to increase own knowledge of practicespecific health terminology

Apply interpersonal skills to interact with clients and others in an appropriate manner

Carry out activities and actions within local state and federal legislation

Communicate in a professional manner using appropriate communication strategies

Correctly spell and pronounce practicespecific health terminology

Ensure activities are well organised executed in a timely fashion and any documents prepared or obtained are filed appropriately

Ensure all written communication is selfchecked for spelling errors grammatical mistakes and missing words and presented to designated person for approval if required

Follow instructions including routine oral and written sequenced instructions

Maintain confidentiality security and privacy of information

Use and understand abbreviations for practicespecific health terms and associated processes

Use literacy skills including

follow procedures policies signs and instructions

use correct spelling grammar and punctuation

Use language skills including

question to clarify terms and context

relay information

use appropriate and correct practicespecific health terminology

use correct pronunciation and sentence structures

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit is most appropriately assessed in a classroom environment

Assessment may contain theoretical emphasis and examples covering a range of workplace situations in relation to a specific sector of the health industry

Assessment of sole practitioners must include a range of clinical situations and different client groups covering at minimum age culture and gender

Assessment of sole practitioners must consider their unique workplace context including

interaction with others in the broader professional community as part of the sole practitioners workplace

scope of practice as detailed in the qualification and component competency units

holisticintegrated assessment including

working within the practice framework

performing a health assessment

assessing the client

planning treatment

providing treatment

Access and equity considerations

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities

Practice-specific health terminology may include standard terms and abbreviations relating to:

Written and oral instructions may include:

Routine tasks may include:

Oral communication may include:

Written communication may include:

Clinic guidelines may include:

Clarification may be sought from: